How to Use the Shanghai Metro – Your Complete Guide

The Shanghai Metro is one of the most efficient ways to explore Shanghai. It’s fast, affordable, and connects nearly every part of the city. This guide will teach you everything you need to know about how to use the Shanghai Metro to explore one of China’s most vibrant cities. Foreign tourists can feel confident in navigating Shanghai’s subway with these clear tips and insights. Let’s dive in!

1. Overview of the Shanghai Metro

The Shanghai Metro is a vast, modern subway system and a favorite among locals and tourists alike. With 19 lines and over 500 stations, the Shanghai Metro can take you to almost any destination within the city. Popular tourist attractions like The Bund, Yu Garden, and Disneyland are all accessible by metro. The network also connects to both major airports: Pudong International Airport and Hongqiao Airport.

Shanghai Metro Sign

You’ll find English signs on platforms, maps in stations, and even English announcements. Shanghai Metro is also very punctual, with trains arriving every 2-3 minutes during peak hours. Understanding how to use the Shanghai Metro can make your visit far smoother and more enjoyable.

2. Major Shanghai Metro Lines for Tourists

Several metro lines are especially convenient for tourists:

  • Line 2: This line connects Pudong Airport to key tourist areas like Nanjing Road, People’s Square, the Bund and Lujiazui (home of the Oriental Pearl Tower).
  • Line 1: Stops at People’s Square, a hub for shopping, dining, and nearby attractions.
  • Line 10: Great for reaching Yu Garden, Xintiandi, and the French Concession.
  • Line 11: This line goes directly to Shanghai Disneyland.
Shanghai Metro Map from wikimedia.org ( Click to enlarge )

The Shanghai Metro makes reaching tourist hotspots easy:

  • To The Bund: Take Line 2 to Nanjing East Road Station and walk a short distance.
  • To Yu Garden: Line 10 will take you directly to Yu Garden Station.
  • To Disneyland: Hop on Line 11, and you’ll reach the Disneyland stop.
  • To Nanjing Road: Line 2 or Line 10 both have stops on Nanjing Road.

Each attraction is close to its respective metro station, allowing for convenient access and saving you time and money on travel.

3. Purchasing Tickets and Payment Options

Knowing how to buy Shanghai Metro tickets will make your trips quicker and hassle-free. You can choose between three main options:

  • Single-journey Tickets: Available at ticket vending machines in each station, these are ideal if you don’t plan on using the metro frequently.
  • Shanghai Public Transportation Card (SPTC): This smart card is perfect for tourists staying longer. You can top it up and use it for unlimited metro rides. Just tap at the entrance and exit gates.
  • Metro Passes: Available for 24 hours and 72 hours, these passes allow unlimited rides on the Shanghai Metro within the specified time.
Ticket vending machines in each station

Ticket prices are based on distance, starting at ¥3 for the first 6 kilometers, with incremental increases for longer distances.

For payment, most machines accept cash, while others support Alipay and WeChat Pay. Tourists who have set up these apps on their smartphones can use them for a seamless experience.

4. Navigating the Shanghai Metro

Navigating the Shanghai Metro is straightforward with some preparation. When entering the station, follow the signs for your desired metro line. All stations feature bilingual signs in Chinese and English, and maps are available on platforms to help you locate your destination.

Transfer and Interchange in the Metro Station Line 1 of People’s Square

To enter, simply scan your metro ticket or transportation card at the turnstile. Once inside, look for colored directional signs that indicate the correct platform for your chosen line. If you need to switch lines, follow the “Transfer” signs.

Each attraction is close to its respective metro station, allowing for convenient access and saving you time and money on travel.

5. Tips for Using the Shanghai Metro

Here are some key tips to ensure a smooth ride on the Shanghai Metro:

  • Avoid Peak Hours: Rush hours (7:30-9:30 a.m. and 5:30-7:30 p.m.) can be very crowded. If possible, travel outside these times.
  • Keep Small Change for Tickets: Not all ticket machines accept large bills. Carry smaller bills or a transport card for convenience.
  • Mind the Gap: Watch your step when entering and exiting the train, as there can be a slight gap.
  • Stay Quiet and Polite: The metro is often quiet, so speak softly. If standing, move toward the center of the train to allow others to board.

6. Step-by-Step Guide for First-Time Metro Users

For first-time visitors, here’s a breakdown of how to use the Shanghai Metro step-by-step:

Entering the Station

Look for the nearest metro entrance. Most stations have English signs that indicate the station’s name and line number. Head down to the ticketing area, where you’ll find ticket machines and information kiosks.

Buying Metro Tickets

Use the ticket vending machines if you’re purchasing a single journey ticket. Simply select your destination, choose the number of tickets, and insert your payment. For tourists planning multiple rides, buying a transport card or metro pass might be more efficient.

Entering the Turnstile

Hold your ticket or scan your card on the reader at the turnstile entrance. Wait until the gate opens, then walk through. Be sure to keep your ticket as you’ll need it to exit.

Waiting for the Train

Wait behind the yellow safety line on the platform. Electronic boards display the next train’s arrival time, usually within minutes. Once the train arrives, let passengers exit before boarding.

Waiting for the Train
Getting Off the Train

Before your stop, move toward the doors to prepare for a smooth exit. The doors open for a brief time, so be ready to step out promptly. Most stops have escalators and elevators for convenience.

Inside the train
Exiting the Turnstile and Station

Scan your card or insert your single ticket into the exit turnstile. Head up the escalators or stairs to the street level. Pay attention to exit signs for the closest exit to your destination.

7. Frequently Asked Questions about the Shanghai Metro

Here are answers to common questions tourists often have about the Shanghai Metro:

  • Can I use foreign credit cards on the Shanghai Metro? Most machines don’t accept foreign credit cards, so use cash, Alipay, or WeChat Pay.
  • Are there toilets in metro stations? Yes, major stations have public restrooms.
  • Is there an app for the Shanghai Metro? Yes, the official Shanghai Metro App provides maps, route planning, and live updates in English.

8. Additional Tips for a Smooth Metro Experience

Using the Shanghai Metro can be easy and comfortable with a few additional tips in mind:

  • Bring Small Bags: Avoid carrying large suitcases during peak hours, as space is limited. Smaller bags are easier to manage.
  • Stay Aware of Announcements: Metro announcements are made in both Chinese and English. Listen closely for stop information and any special notices.
  • Use Mobile Phones Sparingly: While mobile phone usage is allowed, it’s courteous to avoid loud conversations or music.

9. Exiting the Metro and Nighttime Travel Tips

Exiting the Shanghai Metro is as simple as following the exit signs. Each station has multiple exits labeled with letters and numbers, so check which one is closest to your destination.

When using the metro at night, note that the last trains typically depart between 10:30 p.m. and 11:00 p.m. Check the last train timings for your line to avoid getting stranded. It’s also wise to plan your route in advance if you’re out late.


Learning how to use the Shanghai Metro is key for an efficient and enjoyable trip to Shanghai. By following these steps and tips, you’ll be able to navigate the metro with ease. From understanding ticket options to mastering station navigation, you now have a complete guide to using the Shanghai Metro like a local.

Whether you’re visiting for a few days or a few weeks, the Shanghai Metro is your best option for getting around the city. Not only does it connect you to key attractions, but it’s also affordable and easy to use. Embrace the convenience and reliability of Shanghai’s subway, and explore the city to the fullest!

By taking a little time to familiarize yourself with how to use the Shanghai Metro, you’ll be ready to explore Shanghai confidently and comfortably.

More Shanghai Travel Guide

Plan your Shanghai Tour? Our Shanghai Travel Guide section offers essential advice to help you navigate the city like a pro. Whether you’re interested in shopping, sightseeing, or experiencing Shanghai’s unique blend of East and West, this guide will help you make the most of your journey in one of Asia’s most dynamic cities.

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